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Here are some frequently asked questions that will help you plan your visit.

Do I need to register?

You will require a Grosvenor One card to play in our Poker room. This can be done at the reception desk or in the poker room itself.

Will I need to produce ID?

To register for a Grosvenor One card we will require a valid form of ID, this can be a passport or Driving Licence.

How old do I have to be to enter the The Poker Room?

You must be over 18 years to enter the casino.

What is the dress code?

Our dress code is smart casual, we allow jeans with no rips in them and no tracksuits are permitted.

Can I talk to the Poker dealers?

Yes you can talk to the dealers with any questions you may have with regards to gaming, as long as it does not distract them from dealing the games.

Can I use my camera in the Poker Room?

In order to protect the privacy of our customers we do not allow cameras (including mobile phone cameras) to be used within the Poker Room.

Do you cater for parties / corporate events?

We can cater for parties and corporate events with prior arrangement. Please contact us for more information.

If you have any further questions regarding your visit, please contact us